Frequently Asked Questions
Everything you need to know about styling your home with Splash Store.
What is the typical shipping timeframe for home decor items?
Most orders are processed within 2-3 business days. Domestic shipping usually takes 5-7 business days depending on your location and the size of the item.
How do I return a product if it doesn't fit my space?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Are your furniture pieces delivered pre-assembled?
Assembly requirements vary by product. Detailed assembly instructions and necessary hardware are included with every shipment, and assembly status is listed on each product page.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Do you offer international shipping for home goods?
Currently, Splash Store ships to the contiguous United States. We are working on expanding our logistics to include international destinations in the near future.
How can I track the status of my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your package's journey to your doorstep.